Mon – Fri 9am - 6pm
Follow our easy and simple step by step guide for placing your order.
The best way to measure is from the longest point to the longest point, side to side and front to back. We also offer a calculator on our product pages to work out your sqm area with ease. It's fast and easy!
We offer custom pack sizes on certain paving so you can purchase the amount you require rather than purchasing a full pack and having a huge amount of wastage.
It is highly recommended (industry standard) to add 10% onto your total measurements. This is to ensure you have allowed for cuts, wastage, breakages and spares.
The couriers will deliver your order within 2-3 working days (Monday-Friday between 8am and 6pm). We will provide tracking information for you to follow up. For more details please see our delivery page.
Please Note: Delivery upgrades such as Next Day, Saturday and Timed Specific, a fee is required. Please contact us for more information.
We have a wide variety of high quality paving for you to choose from! Please browse our products and any additional information you may require, please contact us.
We allow 48 hours from arrival to check you order and report any concerns you may have. For further information, please check our delivery page.
Our simple guide to ordering your new paving.
Either manually measure, or enter length and width into our handy calculator on our paving pages.
For cuts, breakages and any variation in the natural stone you may not wish to use. Our calculator also calculates this for you.
Select from our great range of materials, colours and sizes.
If you can't see the size pack you'd like, contact us for a quotation.
Our third party couriers will contact you directly to arrange delivery on a suitable day.
Also note: fees apply for Saturday deliveries, time specific deliveries and AM or PM deliveries. Free delivery includes Monday-Friday 8AM-6PM delivery slot only.
Make sure everything is in order ready for your project.
Please refer to our laying guide for our project packs containing a mix of 4 different size. Commonly, project packs are installed on what we call a random lay therefore puzzled together to create the even mixture of sizes. Randomness of a layout can be used to make large areas feel more cosy or to trick the eye into believing small areas to be much bigger.
Please Note: This is our example of a laying guide for a randomly laid patio. This is for guidance only. The sizes of packs can vary depending on type of stone.
Natural Stone is manufactured from large sections of the rock face and as such contains a variety of naturally occurring minerals.
These minerals produce colour variations within the stone and depending upon where the stone is quarried, these may be strong, bold colours with a broad range of shades or more of a subtle mix of tones with light variation between individual paving slabs.
The names of products are sometimes an indication of the colours to be seen within the paving slabs, but unlike concrete or porcelain paving, all natural stone will include a selection of shades, textures and unique veining.
Although most of our natural stone range is calibrated, we ask for you to allow a 1-2mm (+/-) tolerance. This does not compromise the quality or impact the installation process.
We have listed some expectations of natural stone for your reference:
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Region | Postcodes | 48 Hour Quarter Pallet | 48 Hour Half Pallet | 48 Hour Full Pallet |
---|---|---|---|---|
A |
AL- B- BA- BB- BD- BL-BR-BS-CB-CF-CH-CM-CR-CV-CW DA-DE-DN-DY-EN-FY-GL-HA-HD-HG-HP-HR-HU-HX-IG KT-L-(LA1-9)-LE-LN-LS-LU-M-MK-NG-NN-NP-OL OX-(PE1-20,26-29,32-34,37+)-PR-PG-RH-RM-S-SG-SK-SL SM-SN-SS-ST-TF-TW-UB-WA-WD-WF-WN-WR-WS-WV | Free Delivery | Free Delivery | Free Delivery |
B |
BH-CO-DH-DL-GU-IP-LD-NE-NR-(PE21-25,30,31,35,36) SP-SR-TA-TS-YO | Free Delivery | Free Delivery | Free Delivery |
K | SO-PO1-22 | Free Delivery | Free Delivery | Free Delivery |
If your postcode is not listed, please contact us for further information.
Day | Time | Dispatched | Arrive between 8am-6pm |
---|---|---|---|
Monday | Order Before 10am | Monday | Wednesday |
Order After 10am | Tuesday | Thursday | |
Tuesday | Order Before 10am | Tuesday | Thursday |
Order After 10am | Wednesday | Friday | |
Wednesday | Order Before 10am | Wednesday | Friday |
Order After 10am | Thursday | Monday | |
Thursday | Order Before 10am | Thursday | Monday |
Order After 10am | Friday | Tuesday | |
Friday | Order Before 10am | Friday | Tuesday |
Order After 10am | Monday | Wednesday | |
Saturday | Anytime | Monday | Wednesday |
Sunday | Anytime | Monday | Wednesday |
We are able to offer split packs on certain paving so that you can purchase the amount you require rather than purchasing a full pack and having a lot of wastage. We do still advise you must allow 10% extra.
split packs are available on all of our Sandstone Riven paving, Slate paving and Granite.
On our mixed packs we can only split by the sqm not by individual slab sizes.
Delivery costs for Split packs no matter the quantity will always be the same as Full packs.
We do charge a £25.00 fee for split packs as these require to be unpacked from the full crate, re-packed onto a new pallet and made secure and ready for dispatch.
Please contact us via email on Info@naturalpavingstore.co.uk or by phone 01329 238150 for all split pack enquiries.
We know how important delivery is to you. We want you to have complete confidence that your order will be delivered on time and with ease. Use our check list as a guide to ensure a smooth delivery.
Our online website is business as usual, we have our dedicated team operating answering your emails and dispatching orders within our normal time frame.
Due to unprecedented high demand and adapting to new challenges with some of our staff working remotely, it may take a little longer for you to reach one of our team. All calls will be answered, but there maybe a delay before one of our agents is free.
Our currently delivery lead time is 2-3 working days. We offer a fully tracked service.
Please Note: Due to current circumstances of today’s climate, our haulage company are experiencing high volumes with reduced staff due to COVID-19 restrictions therefore some delays beyond our control may occur. If you foresee any issues with this, please contact us immediately to discuss options.
Please ensure you have read our deliveries page on our website, so you are aware of the delivery process.
We are experiencing some issues with stock availability. It has been a challenging unusual time for everyone and many of our suppliers have experienced at some point restrictions on manufacturing. This has led to very high demand and a shortage of stock.
We are updating our website as quickly as possible to show the correct stock levels. Please call or email us if you would like anymore information as we maybe able to supply something that we are not showing available or give a lead time for when the stock is due in.