01329 238150

Lines open: Mon – Fri 9am - 4pm

01329 238 150

Mon – Fri 9am - 6pm

COVID-19: Our website remains open and deliveries continue.

How To Order

Follow our easy and simple step by step guide for placing your order.

1. Measure your area

The best way to measure is from the longest point to the longest point, side to side and front to back. We also offer a calculator on our product pages to work out your sqm area with ease. It's fast and easy!

4. Contact us for split packs/custom orders

We offer custom pack sizes on certain paving so you can purchase the amount you require rather than purchasing a full pack and having a huge amount of wastage.

2. Add 10% allowance

It is highly recommended (industry standard) to add 10% onto your total measurements. This is to ensure you have allowed for cuts, wastage, breakages and spares.

5. Nationwide Haulage Company

The couriers will deliver your order within 2-3 working days (Monday-Friday between 8am and 6pm). We will provide tracking information for you to follow up. For more details please see our delivery page.

Please Note: Delivery upgrades such as Next Day, Saturday and Timed Specific, a fee is required. Please contact us for more information.

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3. Choose your paving

We have a wide variety of high quality paving for you to choose from! Please browse our products and any additional information you may require, please contact us.

6. Check Your Order

We allow 48 hours from arrival to check you order and report any concerns you may have. For further information, please check our delivery page.

How To Order

Our simple guide to ordering your new paving.

1. Measure your area

Either manually measure, or enter length and width into our handy calculator on our paving pages.

2. Add 10% allowance

For cuts, breakages and any variation in the natural stone you may not wish to use. Our calculator also calculates this for you.

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3. Choose your paving

Select from our great range of materials, colours and sizes.

4. Contact us for split pack quotation

If you can't see the size pack you'd like, contact us for a quotation.

5. Delivery is booked by courier after checkout

Our third party couriers will contact you directly to arrange delivery on a suitable day.

Also note: fees apply for Saturday deliveries, time specific deliveries and AM or PM deliveries. Free delivery includes Monday-Friday 8AM-6PM delivery slot only.

6. Check paving within 48 hours of delivery

Make sure everything is in order ready for your project.

Laying Guide

Please refer to our laying guide for our project packs containing a mix of 4 different size. Commonly, project packs are installed on what we call a random lay therefore puzzled together to create the even mixture of sizes. Randomness of a layout can be used to make large areas feel more cosy or to trick the eye into believing small areas to be much bigger.

 

Please Note: This is our example of a laying guide for a randomly laid patio. This is for guidance only. The sizes of packs can vary depending on type of stone.

Laying guide2
Types of Paving – Sandstone
Sandstone is the UK most popular choice for Natural paving, with it’s beautiful colour pallet from the more consistent grey tones of the Kandla grey to the beautiful colours and markings of the camel buff.

The beauty of sandstone is that each piece is unique. Whether you are wanting a contemporary garden or something to complement an aged old cottage, sandstone paving is a timeless classic that comes in several finishes that is sure to suit any outdoor space.

Types of Paving – Granite
Becoming increasingly popular, Granite is well know for its consistency in colour and texture. This beautiful classic material is the most versatile having been used in building and patio spaces for centuries. Granite is known for its dense interior and hard wearing exterior. This makes it exceptionally durable and in turn increases its weather resilience.

The timeless beauty and long lasting qualities as a natural stone is very popular for outdoor patios, particularly swimming pools due to its grip texture on the surface. The beauty of Granite paving contemporary material making this natural stone a perfect alternative to Porcelain Paving.
Types of Paving – Porcelain
Whether you are looking for something contemporary or paving that has more consistency than that of natural stone but still keeps the natural look, our great range of Porcelain is sure to have something that stands out for you. Our porcelain paving offers the benefit of being low maintenance, Slip resistance and Hardwearing. Which makes it an ideal choice for a fuss free patio or paving area..

Types of Paving – Limestone
Limestone Paving is extremely popular for exterior use due to the durable strength of its natural material. Limestone is well suited for areas of heavy duty traffic such as driveways and pathways, perfect for all weather conditions.

With a slightly smoother textured surface than that of sandstone and a more consistent colour pallet. Limestone is a great alternative to Sandstone and sure to compliment your outdoor space.

Types of Paving – Slate
Rustic Slate Paving captures the timeless beauty and character of your garden patio. Its lightly riven, layered surface requires low maintenance and will provide the perfect feature for any garden design. The bold Blue/Black tones found in Black Slate or the contrasting, vibrant gold and bronze of the Rustic Copper Slate will create a seamless transition to your garden.

Rustic Slate is well known for its durability and stain-resistant nature making it one of the best choices for a low maintenance and heavy traffic area’s such as driveways and pathways.
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Additional Information

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Colour Variation

Natural Stone is manufactured from large sections of the rock face and as such contains a variety of naturally occurring minerals. 

These minerals produce colour variations within the stone and depending upon where the stone is quarried, these may be strong, bold colours with a broad range of shades or more of a subtle mix of tones with light variation between individual paving slabs.

The names of products are sometimes an indication of the colours to be seen within the paving slabs, but unlike concrete or porcelain paving, all natural stone will include a selection of shades, textures and unique veining.

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Tolerance

Although most of our natural stone range is calibrated, we ask for you to allow a 1-2mm (+/-) tolerance. This does not compromise the quality or impact the installation process.

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Expectation of Natural Paving

We have listed some expectations of natural stone for your reference:

  • Efflorescence- natural salt formations within the rock that will expose to the surface over time and produce a powder-like substance that can be removed from the slabs.
  • Iron Imperfections- Orange staining can appear on a stone where Iron is present. The can naturally be cause by the stone itself. Most natural stones contain Iron naturally and stone can weather over time to reveal these orange marks.
  • Surface Imperfections- These can appear in the form of small brown marks or pits on the surface of the stone. Some sections of stone may never reveal an imperfection, whilst others can weather and reveal themselves after days, months or years.
  • Weathering- This is something that cannot be prevented. As the stone is exposed to the elements, over time it will weather and it can change appearance. Most natural stone can be expected to change/fade in colour slightly.
  • Reflective Staining- It is important on porous natural stone to use a product called SBR on the underside of the paving before installation. This will form a barrier between  the stone and the base to prevent the stones from absorbing moisture from the cement and causing reflective/mirror staining on the surface.

Delivery Charges

Region Postcodes 48 Hour Quarter Pallet 48 Hour Half Pallet 48 Hour Full Pallet
A AL- B- BA- BB- BD- BL-BR-BS-CB-CF-CH-CM-CR-CV-CW
DA-DE-DN-DY-EN-FY-GL-HA-HD-HG-HP-HR-HU-HX-IG
KT-L-(LA1-9)-LE-LN-LS-LU-M-MK-NG-NN-NP-OL
OX-(PE1-20,26-29,32-34,37+)-PR-PG-RH-RM-S-SG-SK-SL
SM-SN-SS-ST-TF-TW-UB-WA-WD-WF-WN-WR-WS-WV
Free Delivery Free Delivery Free Delivery
B BH-CO-DH-DL-GU-IP-LD-NE-NR-(PE21-25,30,31,35,36)
SP-SR-TA-TS-YO
Free Delivery Free Delivery Free Delivery
K SO-PO1-22 Free Delivery Free Delivery Free Delivery

If your postcode is not listed, please contact us for further information.

Delivery Schedule

Day Time Dispatched Arrive between 8am-6pm
Monday Order Before 10am Monday Wednesday
Order After 10am Tuesday Thursday
Tuesday Order Before 10am Tuesday Thursday
Order After 10am Wednesday Friday
Wednesday Order Before 10am Wednesday Friday
Order After 10am Thursday Monday
Thursday Order Before 10am Thursday Monday
Order After 10am Friday Tuesday
Friday Order Before 10am Friday Tuesday
Order After 10am Monday Wednesday
Saturday Anytime Monday Wednesday
Sunday Anytime Monday Wednesday

Terminology Guide

COVID-19 INFORMATION

Website

Our online website is business as usual, we have our dedicated team operating answering your emails and dispatching orders within our normal time frame.

Phone Lines

Due to unprecedented high demand and adapting to new challenges with some of our staff working remotely, it may take a little longer for you to reach one of our team.  All calls will be answered, but there maybe a delay before one of our agents is free.

Deliveries

Our currently delivery lead time is 2-3 working days. We offer a fully tracked service.

Please Note: Due to current circumstances of today’s climate, our haulage company are experiencing high volumes with reduced staff due to COVID-19 restrictions therefore some delays beyond our control may occur. If you foresee any issues with this, please contact us immediately to discuss options.

Please ensure you have read our deliveries page on our website, so you are aware of the delivery process.

Stock Availability

We are experiencing some issues with stock availability. It has been a challenging unusual time for everyone and many of our suppliers have experienced at some point restrictions on manufacturing. This has led to very high demand and a shortage of stock.

We are updating our website as quickly as possible to show the correct stock levels. Please call or email us if you would like anymore information as we maybe able to supply something that we are not showing available or give a lead time for when the stock is due in.

Split Packs

We are able to offer split packs on certain paving so that you can purchase the amount you require rather than purchasing a full pack and having a lot of wastage. We do still advise you must allow 10% extra.

split packs are available on all of our Sandstone Riven paving, Slate paving and Granite.

On our mixed packs we can only split by the sqm not by individual slab sizes.

Delivery costs for Split packs no matter the quantity will always be the same as Full packs.

We do charge a £25.00 fee for split packs as these require to be unpacked from the full crate, re-packed onto a new pallet and made secure and ready for dispatch.

Please contact us via email on Info@naturalpavingstore.co.uk or by phone 01329 238150 for all split pack enquiries.

Delivery

We know how important delivery is to you. We want you to have complete confidence that your order will be delivered on time and with ease. Use our check list as a guide to ensure a smooth delivery.

Interested in Installations?

Working in partnership with Natural Paving Installations, we have a highly experienced team ready to help you achieve your dream outdoor space.

From a traditional garden path to contemporary patio and paving designs, our installation team deliver a high quality and exceptional workmanship to meet all of your requirements for the perfect patio to compliment your property.

Based in Fareham, we offer our services in PO/SO postcode areas. For more information about our installation services, please click the link below.

Checklist

At Natural Paving store we want your experience and transaction ot be as smooth as possible, we have designed a check list for you to read before placing your order.

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