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Track My Order
Find out where your paving is and what happens after dispatch.
Track your paving delivery
Have your tracking reference from your dispatch email ready. If your order is being delivered by Palletways, use the link below to check its progress.
If your dispatch email names a different carrier, please use the tracking link provided in that email.
How to track your order
Your tracking reference is normally an 11-digit ID sent by email once your order has been dispatched. Tracking can take up to 24 hours to update after dispatch.
Once your order leaves our warehouse, we will send courier tracking details where available.
Most pallet deliveries travel through Palletways, Palletline or another third-party courier. Tracking methods vary.
Tracking information can take up to 24 hours to appear after dispatch. If you have not received details or need assistance, please contact us.
Common tracking questions
My tracking link is not updating
Courier scans may not appear immediately. Please allow up to 24 hours after dispatch and contact our team if you need assistance.
Can I change my delivery address?
Contact us as soon as possible. Changes after dispatch may not be possible and may incur courier charges.
What if I cannot receive my delivery?
Let us know immediately so we can check the options with the courier. Failed delivery and redelivery charges may apply where appropriate.