Track My Order

Only when your products are dispatched from our warehouse will you receive an email containing your 11 digit tracking ID from us.

This email will be sent directly to you, once you have received your tracking number you will be able to use this 11 digit ID to track your order. You may need to leave 24 hours before your tracking information updates, if you need assistance please use our help centre.

Visit Palletways and track your order

You will need your 11 digit tracking ID from your dispatch email.

Need to contact us?

Get in touch with our friendly customer service team who can help with your enquiries.

Phone

Call our free helpline Mon - Fri: 08:00 - 17:00

E-mail

Send us an email and weโ€™ll reply in 24 hours.

Whatsapp

Contact us on WhatsApp 24/7