Free Nationwide Delivery*
Split Packs Availible
Price Match
Trade Accounts
Key Information.
Delivery information
Delivery Information
We offer fast, free UK nationwide delivery on all paving Products.
- Standard delivery: 3–5 working days
- Order before 11 am for same-day dispatch (subject to stock)
- Express and next-day delivery options available on selected products
- Kerbside pallet delivery via third-party haulage (18-tonne lorry with tail-lift)
- Signed for Service
Delivery costs and available services are calculated at checkout based on your postcode. Additional charges may apply to some areas, including parts of Scotland and Wales.
For full details on UK paving delivery, access requirements, and delivery options, please visit our main delivery page.
Batch information
Porcelain paving is a man-made product crafted in batches and may exhibit variations in colour and texture from batch to batch. This potential variance means that the porcelain you receive upon ordering may differ slightly from the samples sent, or our showroom displays viewed before making your purchase. To maintain product consistency, we advise against combining different sizes as these will inevitably be different batch codes. It is industry standard to allow an additional 10% on all orders.
Should you have any concerns about these variations, please reach out to our sales team for personalised guidance. We recommend keeping note of the ‘batch colour code’ labelled on the packaging of the delivered porcelain. This is a white label of the side of the pallet and also the packing of each individual slab.
While we strive to source the same batch for future orders, this isn’t guaranteed. Therefore, we encourage ordering sufficient quantities initially to maintain uniformity in your project.
Split packs
Split Packs Available
We offer split packs on selected paving products, including natural stone paving (sandstone, Limestone, slate, granite) and our best-selling 600×900 porcelain paving. This allows you to order the exact square metre coverage you need, helping you avoid the cost and waste of buying a full pack.
This option is ideal for smaller projects, patios, pathways, or topping up an existing order.
Please note:
- Split packs are available on selected products only
- Mixed-size porcelain paving packs cannot be split
- Delivery is included in the product price
- Orders are securely repacked onto pallets for safe UK delivery
Ordering Advice
When calculating how much paving you need, we recommend adding 10% extra coverage to allow for cuts, breakages, and spare slabs during installation.
Mixed-size project packs can only be split by square metre, not by individual slab sizes.
Why Customers Choose Split Packs
Buy only what you need – no full pack required
Perfect for small patios, garden paths, and extensions
Secure pallet delivery included
For More information, please visit our Split Packs page
Returns
Order Cancellations & Returns
We process orders quickly to ensure fast and reliable UK delivery. Because of this, orders may enter our dispatch and preparation process shortly after being placed.
Orders can be cancelled or amended before they enter dispatch. Once an order has been processed for shipment or has left our warehouse, it can no longer be cancelled and will instead fall under our returns policy.
Under the UK Consumer Contracts Regulations, customers may cancel eligible orders within 14 days of receiving the goods. However, the following conditions apply:
- Returned goods must be unused and in their original packaging
- Returns are accepted only for full, unopened crates or pallets
- A £85 restocking fee per pallet will apply to returned orders
- Customers are responsible for return transport costs
Due to the size and weight of paving products, return delivery costs may be significant.
Please note that some items are non-returnable, including:
- Split packs
- Loose slabs
- Made-to-measure products
- Clearance items
- Opened packs of porcelain paving
Porcelain paving is individually wrapped in protective cardboard packaging. Once opened, it cannot be resold at full value and therefore, opened porcelain packs cannot be returned.
For full details on cancellations, returns, and your consumer rights, please see our:
Terms & Conditions and Returns Policy
Payment options
Payment options.
We accept most major credit and debit cards, including American Express. All payments are processed through our online STRIPE system at the end of your ordering process.
We also offer PayPal services, including the option to pay in three monthly installments.
To enhance security, if you place an order by phone, an invoice will be sent to your email address for payment completion.
Help & advice
Measurement
Make sure you measure from the longest point to the longest point, side to side and front to back. Use our coverage calculator to help you know what your requirement coverage is.
Add 10% Extra
The recommended industry standard is that you add 10% extra to your total measurements to allow for cuts, wastage, breakages and spares. By placing your order with us, you confirm that you have added this 10% extra as part of your own calculations and purchase.
Minimum Order
We can sell the paving by the sqm, however, for optimal transit, we recommend ordering a minimum of 5 sqm to ensure proper pallet weight.
Coverage
The coverage for each pack size is available on all products under the ‘Specification’ section. This indicates the area that can be covered, including the recommended joint width. Additionally, we provide the pack size, which indicates the number of slabs included in each pack.
Cut of times
For both standard and premium deliveries, the cutoff time for same-day dispatch is 11 a.m. If you need your order urgently and have missed this cutoff time, please call our team, and we will let you know if there is anything we can do to assist you.
Large Orders
Our website showcases all current promotions and discounts, reflecting our commitment to providing the best prices possible. For larger orders, we invite you to call us at 01329 774989, where our dedicated team may be able to offer additional savings.
Samples
We provide a sample service for all our paving products, allowing you to experience the materials before placing an order. You can find this option at the bottom of each product page or on our dedicated samples page.
Transform Your Space with Natural Stone Cladding
Bring the beauty and character of natural stone into your home or commercial project with our premium stone cladding. Ideal for creating stunning feature walls, fireplaces, kitchen backsplashes, bathrooms, or exterior facades, this versatile cladding combines the timeless appeal of natural stone with modern, 3D design.
Benefits of Natural Stone Cladding:
✅ High-Quality, Durable Stone
✅ Adds Depth and Texture to Any Wall
✅ Suitable for Interior and Exterior Use
✅ Low Maintenance and Long-Lasting
✅ Wide Range of Colours, Textures, and Stone Types
✅ Perfect for Residential and Commercial Projects
About Our Stone Cladding
Our stone cladding is quarried from natural stone and cut into split-face tiles, creating a textured, three-dimensional effect reminiscent of traditional dry-stone walling. Each piece is unique, with natural colour variable, grain, and surface texture, allowing you to achieve a customized and authentic look for any space.
Stone cladding pairs beautifully with other materials such as wood, brick, stainless steel, or glass, giving you complete flexibility in design. Its durability and natural aesthetic make it perfect for:
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Residential Uses: Feature walls, fireplaces, kitchens, bathrooms, backsplashes, and showers.
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Commercial Uses: Offices, restaurants, bars, hotels, and retail spaces.
Installation & Appearance
Stone cladding is easy to install on both interior and exterior walls. The natural variable in colour, pattern, and texture ensures every installation is unique. For a more vibrant look, natural stone appears richer when wet, while lighter pastel tones are revealed when dry.
Why Choose Natural Stone Cladding?
Natural stone cladding offers a durable, low-maintenance, and visually striking solution for transforming walls into architectural features. Its authentic texture, depth, and range of finishes make it a versatile choice for modern or traditional designs, indoors or out.
For guidance on choosing, installing, or maintaining your stone cladding, contact our expert team on 01329 238150.
Installing Split-Face Stone Cladding Tiles – Tips for a Professional Finish
Achieving a stunning wall or feature with split-face stone cladding tiles requires careful preparation and attention to detail. Follow these expert tips to ensure your installation is smooth, long-lasting, and visually impressive.
1. Preparing Your Tiles
When your tiles arrive, it’s normal for them to appear dusty or grey. This is not a defect. Lightly wetting the surface before installation will enhance the natural colour variables and help create a balanced, even palette across your wall.
If your order includes multiple crates, mix tiles from each crate during installation. Natural stone is quarried with unique variables, so mixing tiles prevents noticeable colour bands and creates a more authentic, natural look.
2. Applying Adhesive
Split-face tiles are often slightly bowed. To compensate:
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Apply a generous amount of adhesive to the back of each tile.
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Avoid using a tile comb tool to spread the adhesive, as this may reduce contact and stability.
For clean, polished corners, use chrome tile beading on 45-degree angles. This ensures a professional, seamless finish.
3. Sealing for Bathrooms and Wet Areas
If installing split-face mosaic or cladding in a bathroom, shower, or wet area, it is recommended to seal the stone with a suitable stone sealer. This protects the surface from water splashes, stains, and moisture damage, keeping your tiles looking pristine for years.
4. Key Installation Tips
✅ Wet tiles before installation to reveal natural colours
✅ Mix tiles from multiple crates for consistent colour variable
✅ Use plenty of adhesive to account for natural bowing
✅ Avoid spreading adhesive with a comb tool
✅ Use chrome beading for clean, professional corners
✅ Seal tiles in wet areas to protect against moisture and stains
By following these steps, your split-face stone cladding tiles will create a durable, eye-catching feature wall that highlights the natural beauty and texture of stone.
For expert advice on installation or maintenance, contact our team on 01329 238150.
Caring for Natural Slate – Tips for Long-Lasting Beauty
Installing a natural slate patio or cladding requires care to avoid staining during the process, and proper maintenance will ensure your stone retains its natural beauty for years to come.
1. Cleaning Your Slate
For regular maintenance, keep the surface clean with water. Using a garden hose is preferred over a high-pressure washer, as high-pressure washing can:
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Damage the mica layer on the slate
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Alter the natural appearance and sheen
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Potentially harm joints between the slates
2. Removing Moss and Dirt
If moss, algae, or ingrained dirt develops, use a mild, slate-safe cleaning agent. A domestic detergent is usually sufficient for routine cleaning.
Important: Avoid wire brushes or metal scrubbing tools. Residue from metal can adhere to the slate surface, causing rust stains and damaging its natural look.
3. General Maintenance Tips
✅ Regularly rinse with a garden hose instead of high-pressure washers
✅ Use mild detergents for moss or dirt removal
✅ Avoid wire brushes or metal tools to prevent staining
✅ Inspect joints periodically to ensure stability
By following these care tips, your natural slate patio or cladding will remain durable, visually striking, and safe for all weather conditions, maintaining its authentic, natural charm.
For expert advice on slate care and maintenance, contact our team at 01329 238150.
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