Key Information.
Delivery information
Delivery Information
We offer fast, free UK nationwide delivery on all paving Products.
- Standard delivery:ย 3โ5 working days
- Order before 11 am for same-day dispatchย (subject to stock)
- Express and next-day delivery optionsย available on selected products
- Kerbside pallet deliveryย via third-party haulage (18-tonne lorry with tail-lift)
- Signed for Service
Delivery costs and available services areย calculated at checkout based on your postcode. Additional charges may apply to some areas, including parts ofย Scotland and Wales.
For full details onย UK paving delivery, access requirements, and delivery options, please visit our main delivery page.
Batch information
Porcelain paving is a man-made product crafted in batches and may exhibit variations in colour and texture from batch to batch. This potential variance means that the porcelain you receive upon ordering may differ slightly from the samples sent, or our showroom displays viewed before making your purchase. To maintain product consistency, we advise against combining different sizes as these will inevitably be different batch codes. It is industry standard to allow an additional 10% on all orders.
Should you have any concerns about these variations, please reach out to our sales team for personalised guidance. We recommend keeping note of the โbatch colour codeโ labelled on the packaging of the delivered porcelain. This is a white label of the side of the pallet and also the packing of each individual slab.
While we strive to source the same batch for future orders, this isnโt guaranteed. Therefore, we encourage ordering sufficient quantities initially to maintain uniformity in your project.
Split packs
Split Packs Available
We offer split packs on selected paving products, including natural stone paving (sandstone, Limestone, slate, granite) and our best-selling 600×900 porcelain paving. This allows you to order the exact square metre coverage you need, helping you avoid the cost and waste of buying a full pack.
This option is ideal forย smaller projects, patios, pathways, or topping up an existing order.
Please note:
- Split packs are available onย selected products only
- Mixed-size porcelain paving packs cannot be split
- Delivery is included in the product price
- Orders areย securely repacked onto pallets for safe UK delivery
Ordering Advice
When calculating how much paving you need, we recommend addingย 10% extra coverageย to allow forย cuts, breakages, and spare slabsย during installation.
Mixed-size project packs can only beย split by square metre, not by individual slab sizes.
Why Customers Choose Split Packs
ย Buy only what you need โ no full pack required
ย Perfect for small patios, garden paths, and extensions
ย Secure pallet delivery included
For More information, please visit our Split Packs page
Returns
Order Cancellations & Returns
We process orders quickly to ensure fast and reliable UK delivery. Because of this, orders may enter our dispatch and preparation process shortly after being placed.
Orders can be cancelled or amended before they enter dispatch. Once an order has been processed for shipment or has left our warehouse, it can no longer be cancelled and will instead fall under our returns policy.
Under the UK Consumer Contracts Regulations, customers may cancel eligible orders within 14 days of receiving the goods. However, the following conditions apply:
- Returned goods must be unused and in their original packaging
- Returns are accepted only for full, unopened crates or pallets
- A ยฃ85 restocking fee per pallet will apply to returned orders
- Customers are responsible for return transport costs
Due to the size and weight of paving products, return delivery costs may be significant.
Please note that some items are non-returnable, including:
- Split packs
- Loose slabs
- Made-to-measure products
- Clearance items
- Opened packs of porcelain paving
Porcelain paving is individually wrapped in protective cardboard packaging. Once opened, it cannot be resold at full value and therefore, opened porcelain packs cannot be returned.
For full details on cancellations, returns, and your consumer rights, please see our:
Terms & Conditions and Returns Policy
Payment options
Payment options.
We accept most major credit and debit cards, including American Express. All payments are processed through our online STRIPE system at the end of your ordering process.
We also offer PayPal services, including the option to pay in three monthly installments.
To enhance security, if you place an order by phone, an invoice will be sent to your email address for payment completion.
Help & advice
Measurement
Make sure you measure from the longest point to the longest point, side to side and front to back. Use our coverage calculator to help you know what your requirement coverage is.
Add 10% Extra
The recommended industry standard is that you add 10% extra to your total measurements to allow for cuts, wastage, breakages and spares. By placing your order with us, you confirm that you have added this 10% extra as part of your own calculations and purchase.
Minimum Order
We can sell the paving by the sqm, however, for optimal transit, we recommend ordering a minimum of 5 sqm to ensure proper pallet weight.
Coverage
The coverage for each pack size is available on all products under the โSpecificationโ section. This indicates the area that can be covered, including the recommended joint width. Additionally, we provide the pack size, which indicates the number of slabs included in each pack.
Cut of times
For both standard and premium deliveries, the cutoff time for same-day dispatch is 11 a.m. If you need your order urgently and have missed this cutoff time, please call our team, and we will let you know if there is anything we can do to assist you.
Large Orders
Our website showcases all current promotions and discounts, reflecting our commitment to providing the best prices possible. For larger orders, we invite you to call us at 01329 774989, where our dedicated team may be able to offer additional savings.
Samples
We provide a sample service for all our paving products, allowing you to experience the materials before placing an order. You can find this option at the bottom of each product page or on our dedicated samples page.
Transform your garden or patio with the natural rustic tones of Kandla Grey. This timeless classic is our most popular product with its beautiful variables in grey tones throughout your patio or garden. With a naturally riven surface, this Indian stone is suited to any traditional patio design. Kandla Grey is the most consistent in colour/tones in the sandstone range.
Benefits of Natural Paving:
โ High-Quality Paving
โ ย Compliments traditional and rustic homes
โ Low Maintenance
โ Durable, Frost and weather Resistance
โ Very affordable compared with other natural stones
โ Ideal for Garden Patios, pathways, Courtyards, and Pool surrounds.
ย
**Pack Sizes**
All sizes listed indicate coverage per pack, including jointing for 10-15mm joints.
**About Our Natural Indian Sandstone**
Consider our high-quality sandstone paving for your propertyโs exterior, whether for a natural sandstone garden patio or a pathway. Its visually appealing design makes it suitable for both modern and traditional styles. Our sandstone comes in the following sizes: single size packs of 600mm x 900mm and Mixed size Patio Packs.
We offer a diverse range of options, including naturally riven textured surfaces and smooth-honed sandstone, allowing you to align with your unique vision and taste. Sandstone is known for its stunning veining and tonal variable, creating a rich array of colours when slabs are combinedโno two pieces are exactly alike.
Our Natural Finish paving slabs are hand-cut from quarried stone, giving it a textured, riven surface with chiselled edges that add individual character to each piece. Its timeless appeal and durability make sandstone paving a popular choice among homeowners and landscaping professionals across the UK.
The sandstone is calibrated to a thickness of 18mm or 22mm (with a tolerance of ยฑ2-3mm), and features a flat laying side with grooves for easier installation.
**Important Considerations**
All the photos provided are for reference purposes, showcasing the colours, patterns, and tones of the sandstone when the paving has been fully installed. These images may depict the sandstone in various conditions, including when wet, dry, or sealed with an enhanced natural stone sealer. Itโs important to note that sandstone appears more vibrant when wet and lighter in pastel tones when dry. Different lighting conditions may also affect images. We offer a sample service, or you can call our expert team on 01329 238150 for further information.
Please note that sandstone is a natural material sourced from large quarries. While we strive to give an indication of the tones and colours in each pack, we cannot guarantee the exact quantity or variable of each colour, as this may differ from pack to pack.
When the sandstone paving arrives, it may look dusty and pale, with minimal colour variable. It is recommended to unpack the paving and wet it down to reveal the true colour variables. This process will help achieve a random colour effect throughout your patio, avoiding the placement of too many similar tones in one area. Due to its natural composition, you cannot select specific amounts of certain tones; this randomness is a key aspect of the beauty of natural stone.
Sandstone is very porous, and once laid, washed, and jointed, it will begin to weather. This is when the stoneโs colour variables will start to come to life. It is advisable to seal the sandstone paving after a short period. Certain sealers can enhance the colour tone and provide a more โwetโ look, while others maintain a natural dry appearance; the choice depends on personal preference.
**Natural Indian Sandstone Paving: A Comprehensive Overview**
Indian Sandstone paving is a popular choice for outdoor landscaping and hardscaping due to its natural beauty, durability, and versatility. Sandstone is a sedimentary rock formed from compressed sand, typically containing quartz and various minerals, which contribute to its characteristic colours and textures. Hereโs why sandstone is commonly used for paving:
1. Aesthetic Appeal
ย Variety of Colours: Sandstone is available in a range of colours, including earthy browns, reds, yellows, soft creams and greys. This variety allows you to select a colour that complements your garden, patio, or driveway.
ย Natural Look: The unique patterns in sandstone slabs create a rustic, organic feel. Each stone is different, giving every paved area its own individual appearance.
2. Durability
Sandstone is a tough and long-lasting material. It can withstand various weather conditions, making it suitable for all climates. While it holds up well in sun, rain, and light frost, itโs essential to properly seal the stone in freezing temperatures to prevent water from seeping in and causing cracks.
ย ย โ It also resists wear and tear, allowing it to handle foot traffic, pets, and occasional vehicle traffic when installed correctly.
3. Textured Surface
Sandstone paving slabs typically have a Riven textured surface, making them slip-resistantโideal for paths, patios, and poolside areas where safety is crucial.
4. Low Maintenance
Sandstone paving is relatively low-maintenance. Regular cleaning with a mild detergent and water is usually enough to keep it looking fresh. Although it doesnโt require frequent sealing like some other natural stones, some homeowners choose to apply a sealant to enhance its colour and protect the stone.
Over time, sandstone can develop a natural patina, which many people find attractive as it adds to its character.
5. Cost-Effective
ย While sandstone paving is slightly more expensive than materials like concrete, it is generally more affordable compared to premium stones such as granite or limestone.
6. Eco-Friendly
Being a natural stone, sandstone is a sustainable choice for those looking to reduce their environmental footprint. It requires minimal energy for extraction and is biodegradable when replaced.
7. Popular Applications
ย ย โ Patios & Pathways: Its rustic appearance makes sandstone ideal for garden pathways and patios, seamlessly blending with surrounding plants and landscaping.
ย ย โ Swimming Pools: The slip-resistant surface is particularly beneficial around pools.
ย ย โ Landscaping: Some people use sandstone for retaining walls, steps, or as decorative rock features in gardens.
8. Considerations
ย ย โ Absorption: Some types of sandstone can be porous, meaning they may absorb moisture, oils, and stains. Sealing your sandstone can help mitigate this and maintain its pristine appearance.
ย ย โ Softness: Sandstone is softer than other paving stones like granite, so it can be scratched or chipped more easily. While still durable for most residential uses, itโs advisable to avoid heavy vehicular traffic or high-impact activities.
In summary, sandstone paving is an excellent option if youโre looking for a durable, aesthetically pleasing, and relatively affordable paving solution with a natural appearance. Just be mindful of its maintenance needs and the environment in which itโs installed.
Would you like tips on how to maintain or install it, or are you considering a project involving sandstone paving please feel free to contact our dedicated team on 01329 238150 whereby we will be happy to answer your questions or go to our Help Centre at the bottom of the page, where you will find lots of information.
INSTALLATION GUIDE โ NATURAL SANDSTONE PAVING
To ensure your project runs smoothly and achieves the best possible finish, there are several important considerations to follow when your paving arrives and throughout the installation process.
WHEN YOUR PAVING ARRIVES
When your sandstone paving is delivered, it is completely normal for the slabs to appear dusty, pale, or slightly grey. Natural Indian sandstone often looks lighter on arrival due to quarry dust and its naturally soft, pastel dry tones.
Donโt worryโthis is expected.
To reveal the true colours, we recommend lightly wetting a selection of slabs before installation. This will enhance the natural colour variation and help you plan a more balanced and consistent layout.
COLOUR BLENDING (IMPORTANT)
Each crate of paving is randomly packed and may not contain an even distribution of tones. If using multiple packs or pallets, it is essential to mix slabs from all packs during installation.
- Work from at least 3โ4 packs at the same time
- Blend slabs as you lay them, rather than completing one pack at a time
- This ensures an even distribution of colour variation across the area
Failure to mix packs can result in noticeable patches of similar tones.
As sandstone is naturally porous, the colours will gradually deepen over time as the stone absorbs moistureโthis is part of its natural character.
ORDERING YOUR PAVING
We strongly recommend ordering all paving required for your project at the same time, even if installation will be completed in stages.
Natural stone is not batch-coded, and future deliveries may come from a different layer of the quarry, resulting in noticeable variation.
If you are extending or matching an existing area, please contact us with photos and we will assist where possible.
BASE PREPARATION
- Excavate to the required depth
- Install a compacted sub-base (e.g. MOT Type 1)
- Ensure a stable, level surface with adequate drainage
A properly prepared base is essential for long-term durability.
PRIMING & INSTALLATION
As with all natural stone products, we strongly recommend using SBR, priming slurry, or ideally both.
- Apply SBR to the underside of each slab and allow it to dry
- This helps reduce moisture absorption and minimise the risk of staining or efflorescence
- Apply a priming slurry across the full underside before laying
This ensures strong adhesion to the mortar bed and promotes full contact.
Proper priming helps prevent voids beneath the slabs, which can lead to issues such as mirror staining (white marks appearing on the surface). This can be difficult to correct once installed.
LAYING THE PAVING
- Lay slabs on a full mortar bed (recommended)
- Maintain consistent joint spacing
- Ensure correct levels and falls for drainage
CUTTING & TOOLS
Always use appropriate tools when cutting natural stone:
- A suitable diamond blade
- A properly powered disc cutter designed for natural stone
Using incorrect tools may result in chipping or uneven cuts.
JOINTING
- Use a suitable mortar or jointing compound
- Ensure joints are fully filled to prevent movement
An all-weather brush-in jointing compound can make installation easier while providing excellent stability.
โ ๏ธ Dark jointing compounds may cause slight staining on lighter stone edges.
Avoid using acid-based products, as these can damage the stone.
JET WASHING
We recommend:
- Jet washing thoroughly after laying but before jointing
- Once joints are complete and cured, carry out a second clean
This helps remove dust, residue, and installation marks.
Always use moderate pressure and avoid disturbing joints.
SEALING SANDSTONE PAVING
Sealing is recommended to protect your paving and enhance its appearance.
- Natural finish sealers maintain the original look
- Colour-enhancing sealers deepen tones for a richer finish
Important guidelines:
- Do not use non-breathable, resin-based sealers within the first six months
- If sealing earlier, use a breathable natural stone sealer
- Always follow manufacturer instructions
This allows moisture and natural salts to escape during the weathering process.
IMPORTANT NOTES
- Natural variation in colour and texture is normal and expected
- Stone may appear different when wet, dry, or sealed
- Proper installation is essential to avoid staining and performance issues
NEED HELP?
For further advice on installation, sealing, or aftercare, please contact our team on 01329 238150.
Laying a patio can be messy, so itโs crucial to take care when installing the slabs to avoid any staining, sheet down and board down where possible. If you notice any residue on the slabs during installation, clean it off as soon as possible. Substances like wet cement can be much harder to remove once they dry. Remember, anything that remains on the surface of a slab can seep into the stone and cause stains. Avoid using acid-based products for cleaning.
Natural stone is porous and will absorb liquids from anything left on its surface. Wet leaves, bird droppings, and moss can all create stains, and once these substances penetrate the stone, removing the stains can be very challenging.
It is recommended to seal sandstone paving to help prevent staining. Sealing also prevents excess moisture from building up within the natural stone, which can help avoid frost damage as well as the growth of moss, mould, and algae. You should seal your paving approximately 12 weeks after installation to allow enough time for the drying process to complete. If sealing is done before six to nine months, only a breathable sealer should be used.
As part of the drying process, you may notice efflorescence, which is a white or light grey powdery substance that can appear on the surface of natural stone, especially in damp or humid conditions. This is caused by natural salts and minerals coming to the surface of the slabs. Although it may look unsightly, efflorescence will not affect the structural integrity of the stone. This process usually happens within the first three to six months.
Natural stone requires annual maintenance. Using specific natural stone cleaners and black spot removers can help prolong the life of your patio. Over time, you may need to grind out the joints and redo the jointing to refresh the appearance of the patio.
For more information on Care and Maintenance, please contact us at 01329 238150
