Key Information.
Delivery information
Delivery Information
We offer fast, free UK nationwide delivery on all paving Products.
- Standard delivery: 3–5 working days
- Order before 11 am for same-day dispatch (subject to stock)
- Express and next-day delivery options available on selected products
- Kerbside pallet delivery via third-party haulage (18-tonne lorry with tail-lift)
- Signed for Service
Delivery costs and available services are calculated at checkout based on your postcode. Additional charges may apply to some areas, including parts of Scotland and Wales.
For full details on UK paving delivery, access requirements, and delivery options, please visit our main delivery page.
Batch information
Porcelain paving is a man-made product crafted in batches and may exhibit variations in colour and texture from batch to batch. This potential variance means that the porcelain you receive upon ordering may differ slightly from the samples sent, or our showroom displays viewed before making your purchase. To maintain product consistency, we advise against combining different sizes as these will inevitably be different batch codes. It is industry standard to allow an additional 10% on all orders.
Should you have any concerns about these variations, please reach out to our sales team for personalised guidance. We recommend keeping note of the ‘batch colour code’ labelled on the packaging of the delivered porcelain. This is a white label of the side of the pallet and also the packing of each individual slab.
While we strive to source the same batch for future orders, this isn’t guaranteed. Therefore, we encourage ordering sufficient quantities initially to maintain uniformity in your project.
Split packs
Split Packs Available
We offer split packs on selected paving products, including natural stone paving (sandstone, Limestone, slate, granite) and our best-selling 600×900 porcelain paving. This allows you to order the exact square metre coverage you need, helping you avoid the cost and waste of buying a full pack.
This option is ideal for smaller projects, patios, pathways, or topping up an existing order.
Please note:
- Split packs are available on selected products only
- Mixed-size porcelain paving packs cannot be split
- Delivery is included in the product price
- Orders are securely repacked onto pallets for safe UK delivery
Ordering Advice
When calculating how much paving you need, we recommend adding 10% extra coverage to allow for cuts, breakages, and spare slabs during installation.
Mixed-size project packs can only be split by square metre, not by individual slab sizes.
Why Customers Choose Split Packs
Buy only what you need – no full pack required
Perfect for small patios, garden paths, and extensions
Secure pallet delivery included
For More information, please visit our Split Packs page
Returns
Order Cancellations & Returns
We process orders quickly to ensure fast and reliable UK delivery. Because of this, orders may enter our dispatch and preparation process shortly after being placed.
Orders can be cancelled or amended before they enter dispatch. Once an order has been processed for shipment or has left our warehouse, it can no longer be cancelled and will instead fall under our returns policy.
Under the UK Consumer Contracts Regulations, customers may cancel eligible orders within 14 days of receiving the goods. However, the following conditions apply:
- Returned goods must be unused and in their original packaging
- Returns are accepted only for full, unopened crates or pallets
- A £85 restocking fee per pallet will apply to returned orders
- Customers are responsible for return transport costs
Due to the size and weight of paving products, return delivery costs may be significant.
Please note that some items are non-returnable, including:
- Split packs
- Loose slabs
- Made-to-measure products
- Clearance items
- Opened packs of porcelain paving
Porcelain paving is individually wrapped in protective cardboard packaging. Once opened, it cannot be resold at full value and therefore, opened porcelain packs cannot be returned.
For full details on cancellations, returns, and your consumer rights, please see our:
Terms & Conditions and Returns Policy
Payment options
Payment options.
We accept most major credit and debit cards, including American Express. All payments are processed through our online STRIPE system at the end of your ordering process.
We also offer PayPal services, including the option to pay in three monthly installments.
To enhance security, if you place an order by phone, an invoice will be sent to your email address for payment completion.
Help & advice
Measurement
Make sure you measure from the longest point to the longest point, side to side and front to back. Use our coverage calculator to help you know what your requirement coverage is.
Add 10% Extra
The recommended industry standard is that you add 10% extra to your total measurements to allow for cuts, wastage, breakages and spares. By placing your order with us, you confirm that you have added this 10% extra as part of your own calculations and purchase.
Minimum Order
We can sell the paving by the sqm, however, for optimal transit, we recommend ordering a minimum of 5 sqm to ensure proper pallet weight.
Coverage
The coverage for each pack size is available on all products under the ‘Specification’ section. This indicates the area that can be covered, including the recommended joint width. Additionally, we provide the pack size, which indicates the number of slabs included in each pack.
Cut of times
For both standard and premium deliveries, the cutoff time for same-day dispatch is 11 a.m. If you need your order urgently and have missed this cutoff time, please call our team, and we will let you know if there is anything we can do to assist you.
Large Orders
Our website showcases all current promotions and discounts, reflecting our commitment to providing the best prices possible. For larger orders, we invite you to call us at 01329 774989, where our dedicated team may be able to offer additional savings.
Samples
We provide a sample service for all our paving products, allowing you to experience the materials before placing an order. You can find this option at the bottom of each product page or on our dedicated samples page.
Contemporary in mid grey, our Grey Anthracite Porcelain also contains lighter grey veining blended in exquisitely resembling natural stone will make your garden area eye catching.
Porcelain paving is one of the most popular modern choices for UK patios, garden terraces, and outdoor living areas. Manufactured using refined clay and natural minerals fired at extremely high temperatures, porcelain tiles are exceptionally strong, non-porous, and low-maintenance — offering both performance and aesthetic appeal.
Perfect for contemporary outdoor spaces, porcelain paving slabs provide a clean, sleek look that complements both traditional and modern garden designs.
Before beginning your project, it’s recommended to order 10–15% more porcelain paving than your calculated area to allow for cuts, waste, or unexpected breakages during installation.
Benefits of Porcelain Paving:
✅ Premium Quality & Sleek Finish
Porcelain paving slabs are precision-engineered for a smooth, modern appearance, delivering a high-end finish for any outdoor space.
✅ Perfect for Contemporary & Modern Gardens
With consistent colour, clean edges, and refined textures, porcelain tiles suit minimalist patios, courtyards, and stylish outdoor designs.
✅ Low Maintenance & Easy to Clean
Non-porous and stain-resistant, porcelain requires minimal upkeep — simply wash with warm water and a mild detergent to keep it looking pristine.
✅ Durable, Frost & Weather Resistant
Porcelain is exceptionally strong, resistant to cracking, fading, and frost, making it ideal for the UK climate.
✅ Long-Lasting & Cost-Effective
Although initially slightly higher in cost than concrete, porcelain offers excellent value over time due to its durability and minimal maintenance.
✅ Versatile Applications
Perfect for patios, pathways, terraces, pool surrounds, and outdoor entertainment areas, porcelain paving combines style and practicality in any setting.
1. Aesthetic Appeal
Modern Design & Colours:
Porcelain paving is available in a wide variety of colours and finishes — from soft neutral greys and creams to rich anthracites and warm stone tones. This versatility allows you to create your ideal outdoor aesthetic, whether minimalist, rustic, or luxurious.
Premium Finish:
Unlike natural stone, porcelain tiles offer a consistent tone and texture across every slab. Their precision-cut edges and smooth, rectified surfaces make them perfect for modern patios, pool areas, and dining spaces.
2. Exceptional Durability
Porcelain paving is known for its outstanding strength and resistance to wear. Each tile is vitrified during manufacturing, giving it superior density and making it impervious to water, frost, and temperature changes — ideal for the unpredictable UK climate.
It’s also resistant to fading, scratching, and staining, maintaining its appearance for many years with minimal upkeep.
– Suitable for high-traffic areas, driveways (with appropriate thickness), and residential patios.
3. Slip Resistance
Outdoor porcelain paving is designed with a textured, anti-slip surface — typically rated R11 or higher — ensuring safe use around pools, paths, and wet areas. This makes it a reliable option for families and commercial outdoor spaces alike.
4. Low Maintenance
One of porcelain paving’s biggest advantages is its low-maintenance nature. Unlike natural stone, porcelain is non-porous, meaning it won’t absorb moisture, dirt, or algae.
Cleaning is quick and easy — a simple wash with warm water and a mild detergent keeps the tiles looking their best. There’s no need for sealing, saving time and money over the lifespan of your patio.
5. Cost-Effective Long-Term Investment
While porcelain paving can have a higher initial cost than concrete or sandstone, its longevity, durability, and minimal maintenance make it a cost-effective choice in the long run.
It retains its colour and texture year after year, requiring little upkeep compared to natural stone alternatives.
6. Eco-Friendly Manufacturing
Modern porcelain paving is produced using sustainable manufacturing processes, with low water absorption rates and recyclable materials. Its durability means fewer replacements over time, reducing environmental impact.
7. Popular Applications
– Garden patios and terraces
– Outdoor dining and entertainment areas
– Pool surrounds and wet zones
– Balconies, courtyards, and rooftop spaces
– Pathways and feature landscaping
With its refined finish and durable surface, porcelain paving is increasingly used in both residential and commercial landscaping across the UK.
8. Key Considerations
– Installation: Always use a porcelain primer/slurry for adhesion—porcelain is non-porous.
– Cutting: Use a wet diamond blade cutter for clean edges.
– Grouting: Choose a porcelain-specific grout to prevent staining.
– Batch Codes: Order sufficient tiles from the same batch to ensure colour consistency.
In summary, Porcelain Paving offers the perfect blend of style, performance, and practicality. Its sleek appearance, durability, and easy maintenance make it ideal for modern UK gardens and patios.
With proper installation and minimal upkeep, porcelain patio tiles will stay looking beautiful and perform flawlessly for years to come.
For expert advice on choosing, installing, or maintaining porcelain paving, call our friendly team on 01329 238150, or visit our Help Centre for more information.
Before beginning your project, it’s recommended to order 10–15% more porcelain paving than your calculated area to allow for cuts, waste, or unexpected breakages during installation.
Porcelain paving tiles are batch-coded, which means there may be subtle variables in print, shade, and tone between different production runs. When your order arrives, always check and record the batch codes printed on the boxes. This will make it easier to match the same batch in the future if additional tiles are required. However, because matching batches is not always guaranteed, it’s best practice to order all the paving you’ll need for the entire project at once.
Handling and Installation
Porcelain tiles are extremely durable once installed but can chip if mishandled before laying. Take care when unpacking and moving each slab.
Before laying, it’s essential to apply a porcelain primer or slurry mix to the underside of every tile. This step ensures a strong bond between the tile and the mortar bed, as porcelain is a non-porous material that doesn’t absorb traditional cement easily. The slurry should be applied just before placing each slab into position.
To maintain even and consistent joints, use tile spacers between slabs throughout the installation process. This will help achieve a professional, uniform appearance.
Grouting
Once the paving is fully laid and set, the joints should be filled with a porcelain-specific grout in your chosen colour. Follow the manufacturer’s instructions carefully to achieve a neat, durable finish.
When applying grout, it’s important to remove any residue from the surface promptly, as dried grout can leave a haze that is difficult to remove. To reduce this risk, you may wish to use a pre-grout sealer designed for porcelain paving, which helps prevent grout haze and simplifies cleaning.
Sealing
Unlike natural stone, porcelain paving does not require sealing, as it has a vitrified, non-porous surface that resists stains, moisture, and frost. However, you may choose to seal the grout joints for added protection against algae growth and staining.
Cleaning & Maintenance
Porcelain paving is exceptionally low-maintenance. Because it is non-absorbent, it resists staining from common outdoor substances such as oil, grease, or organic matter. Regular sweeping and occasional washing with warm soapy water or a neutral pH porcelain cleaner are usually all that’s required to keep it looking fresh.
Avoid harsh chemical or acidic cleaners. If stubborn marks appear, use a product specifically formulated for porcelain tiles. Power washing can be used occasionally, but always maintain a safe distance to avoid damaging grout joints.
Efflorescence
Porcelain tiles are not affected by efflorescence in the same way as natural stone can be, as they are non-porous. However, efflorescence may appear on the grout joints, which can be cleaned using a specialist efflorescence remover that is safe for porcelain surfaces.
Jointing
For jointing porcelain paving, use an exterior-grade brush-in jointing compound or a porcelain tile grout recommended by the manufacturer. Light-coloured jointing compounds are best suited for light tiles to avoid edge staining. Always follow the product’s instructions carefully.
Seasonal Care
Porcelain is frost-proof and resistant to algae, making it ideal for the UK climate. In autumn and winter, remove fallen leaves promptly to prevent surface debris buildup. Periodic cleaning in spring will refresh the tiles and maintain their original colour and slip resistance.
Long-Term Performance
Porcelain outdoor tiles are designed for decades of use. Their fade-resistant colour, anti-slip surface (typically R11 or R12 rated), and high strength make them a practical and stylish choice for patios, pathways, and outdoor entertaining areas. With minimal maintenance, your porcelain paving will continue to look stunning year after year.
For more information on the installation or maintenance of Porcelain Paving Outdoor Tiles, or to find the right adhesive, grout, and cleaning products, contact our expert team on 01329 238150.
